all77 Frequently Asked Questions

all77 requires a clear photo or scan of your National Identity Card (CNIC) — front and back — plus a selfie holding the CNIC next to your face. For enhanced due diligence, a recent utility bill or bank statement showing your current address may be requested. KYC documents are processed within 24 hours on business days.

The most common reasons are an incorrect password, an unverified mobile number, or an account that is temporarily suspended. Use the Forgot Password link on the login page to reset via SMS OTP. If your account has been suspended, contact all77 support at [email protected] with your registered mobile number and the issue will be investigated within 4 hours.

No. all77 strictly permits one account per person, per household, and per device. Operating multiple accounts — whether for bonus abuse or any other reason — results in permanent closure of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact support immediately to have the duplicate closed without penalty.

Email [email protected] with the subject line "Account Closure Request" from your registered email address. Include your registered mobile number and the reason for closure. Any real money balance will be returned to your registered withdrawal method before the account is closed. Note that if you are closing for responsible gaming reasons, a self-exclusion may be more appropriate — see the Responsible Gaming page for details.

The minimum deposit on all77 is Rs 500 (PKR) via JazzCash and EasyPaisa. For bank transfers through HBL, UBL, or Meezan Bank, the minimum is Rs 1,000. USDT deposits have a minimum equivalent of approximately Rs 1,000 at the prevailing rate. There is no maximum deposit limit, though large deposits may trigger a standard AML review.

Log in to your all77 account and go to Cashier, then select Deposit and choose JazzCash. Enter the amount you wish to deposit — minimum Rs 500. You will receive an SMS prompt on your registered JazzCash number asking you to confirm the transaction with your JazzCash PIN. Once confirmed, the funds appear in your all77 account within seconds.

JazzCash and EasyPaisa withdrawals from all77 are typically processed within 15 to 45 minutes of approval. Processing happens 7 days a week. The first withdrawal from a new account requires identity verification to be completed first. Subsequent withdrawals to the same wallet are faster once the account is fully verified. Bank transfer withdrawals to HBL, UBL, or Meezan Bank take 1–2 business days.

all77 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, or your bank — may apply their own standard transaction charges. USDT withdrawals may incur a small network gas fee that varies with blockchain conditions. Check your payment provider's current fee schedule for the most accurate information.

The minimum withdrawal amount on all77 is Rs 1,000 for JazzCash and EasyPaisa, and Rs 2,000 for bank transfers to HBL, UBL, Meezan Bank, or via Raast. SadaPay withdrawals have a minimum of Rs 500. Withdrawals below the minimum threshold cannot be processed — you will need to accumulate a sufficient balance first.

Yes — all77 is fully optimised for mobile play on Android and iOS devices. All slot games, live casino tables, cricket betting markets, and Teen Patti titles are available through the mobile browser with no app download required. The platform automatically adjusts layout for your screen size. For the best experience, use a modern browser like Chrome or Safari on a 4G or Wi-Fi connection.

RTP varies by individual slot title. Most slots available on all77 have RTPs between 94% and 97%, which is standard for licensed online casino platforms. The RTP for each game is displayed in the game's information panel before you start playing. Higher RTP means a lower house edge over a long series of spins — though individual session results will always vary due to variance.

all77 offers a wide range of cricket betting markets covering international matches, PSL, and domestic tournaments. You can bet on match winner, top batsman, total runs, live in-play markets, and more. To place a bet, log in, go to Cricket, select a match, choose your market and selection, enter your stake in PKR, and confirm. Live odds update in real time throughout the match.

Yes. PSL (Pakistan Super League) is one of the most popular betting markets on all77 during the tournament season. all77 covers every PSL match with pre-match and live in-play betting markets, including match winner, top scorer, most wickets, over/under run totals, and more. Markets open as soon as official match schedules are confirmed and odds are updated continuously throughout each game.

Yes. all77's slot games and casino titles use certified Random Number Generators (RNGs) from licensed software providers. Game outcomes are independently tested to ensure statistical fairness. all77 operates under an international gaming licence, which requires regular third-party audits of game fairness. You can verify the fairness certification details in each game's information panel.

all77 offers a welcome bonus for new players on their first deposit. Bonus details — including the match percentage, maximum bonus amount in PKR, and eligible games — are published on the Promotions page and may be updated periodically. To claim, opt in during registration or from the Promotions tab before making your first deposit. Bonuses are not awarded retroactively.

Wagering requirements specify how many times you must bet your bonus amount before it can be withdrawn as real money. For example, a Rs 1,000 bonus with a 30x wagering requirement means you need to place Rs 30,000 in total bets using the bonus before withdrawing. Different game types contribute different percentages — slots typically contribute 100%, while live casino games may contribute less. Full details are in each bonus's terms.

Yes. Most all77 bonuses carry an expiry window — typically 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirement is not completed within that window, the bonus and any winnings generated from it are forfeited. The expiry date and time remaining for any active bonus is visible in your account under My Bonuses.

Yes. all77 operates a tiered loyalty programme that rewards consistent players with points for every real money bet placed. Points accumulate over time and can be exchanged for bonus credit, free spins, or cashback rewards. Higher loyalty tiers unlock faster withdrawal processing, dedicated account management, and access to exclusive promotions. Full programme details are available under My Account on the platform.

The minimum age to register and play on all77 is 21 years old. This is strictly enforced through mandatory identity verification at registration and at withdrawal. Any account found to belong to a person under 21 is immediately and permanently closed, and all deposits are returned. all77 takes underage gambling prevention seriously as a core obligation under its international gaming licence.

Self-exclusion blocks you from accessing your all77 account for a period you choose — from a minimum of 6 weeks up to permanent exclusion. It takes effect immediately and cannot be reversed during the active period by any support agent. To self-exclude, go to Account Settings, then Responsible Gaming, then Self-Exclusion, and select your preferred period. Alternatively email [email protected] with the subject "Self-Exclusion Request".

all77 operates under an international online gaming licence issued by a recognised regulatory authority. The platform implements all standard compliance requirements including KYC identity verification, AML transaction monitoring, age verification, and responsible gaming tools. Players from Pakistan access all77 under the international licensing framework applicable to the platform. For specific licensing details, refer to the Terms and Conditions page.

Log in to your all77 account and go to Account Settings, then Responsible Gaming, then Deposit Limits. You can set a daily, weekly, or monthly cap on how much you can deposit. Lowering a limit takes effect immediately. Raising a limit requires a mandatory 24-hour waiting period before the higher amount becomes active. all77 recommends setting limits that match your entertainment budget before you start playing.

Withdrawals can be delayed for a few reasons: your KYC verification may not be complete, there may be an active bonus wagering requirement on your account, or the withdrawal amount may have triggered a routine AML review. Log in and check your account status under Cashier. If everything looks clear on your end and it has been more than 2 hours, email [email protected] for an update.

The fastest way to reach all77 support is via live chat, available directly on the platform 7 days a week. For non-urgent queries, email [email protected] — responses are sent within 4 hours for general enquiries and within 1 hour for account security and payment issues. When contacting support, include your registered mobile number and a clear description of the issue to speed up the process.